Sales outreach
Qualify inbound leads and collect contact details before they cool off.
The agent opens warmly, finds out what they need, collects name, phone, and email, then offers a meeting. Leads that go nowhere are scored low and dropped, so your team only calls the ones worth calling.
Appointment scheduling
Fill the calendar without anyone picking up the phone.
Reads your real availability, offers the open slots, confirms the booking, and writes it to Google Calendar. Works at 11pm on a Saturday, which is when most people actually try to book.
Customer support
Answer the same twenty questions, instantly, every time.
Handles hours, pricing, directions, and order status. When it can't resolve something it takes the details and hands off, so nobody waits on hold to be told to email instead.
Lead qualification
Screen inbound interest against your own criteria.
Asks about timeline, budget, and decision-making naturally across the conversation rather than as an interrogation, then scores the lead against the terminology your team already uses.
Follow-up
Re-open conversations that went quiet.
Checks back after a set number of hours with context from the earlier thread. Casual, not pushy, and it stops immediately when someone asks it to.
Feedback collection
Ask for feedback in a conversation, not a form.
Walks through your questions one at a time and reads the answers back into a scored summary. Response rates beat a link to a survey, because nobody has to click anything.